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Customer Advisor

United Kingdom
£20,800 to £23,100
Job Type
5 Sep 2022
Are you a Customer Focused, Welsh speaking professional with strong administrative skills? This is an exciting opportunity to be the first point of contact to customer queries and provide a strong Customer and Administrative support function to a well-established organisation where your work can make a real difference. Benefits: Modern working environment UK Healthcare plan and Pension Scheme Discounted Gym membership Leadership programme Cycle to work scheme Responsibilities: Deal with customer telephone and face to face enquiries Record and update any customer property repair queries promptly Manage any customer complaints with support and understanding and offer best solutions to tenants Manage internal/external deliveries to the office Receive and date tender documents ensuring safe handover To provide and assist with general administration activities; monitoring, updating, and maintaining records, for example, mail shots or tenant profiling External liaison with other organisations and agencies Conduct customer satisfaction surveys to continually improve services Occasional reception cover Skills needed: Welsh speaking (Essential) Excellent communication skills Experience in a customer facing role Strong Administrative skills- MS Office Excellent Attention to detail Professional and Calm telephone manner If you have the skills and experience above and you are driven by providing a high level of customer service, please get in touch and APPLY today! Alternatively, please ring Laura at William Glyn for an informal chat! I look forward to hearing from you
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  • Job Reference: 704907297-2
  • Date Posted: 5 September 2022
  • Recruiter: William Glyn
    William Glyn
  • Location: United Kingdom
  • Salary: £20,800 to £23,100
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent