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Customer Service Co-ordinator

Location
High Wycombe, Buckinghamshire
Job Type
Permanent
Posted
5 Sep 2022
We are looking for a well organised, adaptable, and enthusiastic team player with a very good eye for detail, to join the Product Development Team. To promote and manage the schemes by building relationships with scheme owners and working with examiners and assessors to ensure products are in line with Best Practice. You will be responsible for the smooth running of a selection of the client's portfolio. Job Type: Full time, permanent position Location: High Wycombe, hybrid working available Salary: Dependant on experience Working Hours: Monday - Friday, 37.5 hours per weekKey responsibilities will include: Good overview understanding of the products being managed - be able to describe to 3rd parties the products and associated processes, including benefits of scheme and services. Process applications effectively and efficiently for centrally administered schemes, including managing bespoke portals where applicable. Build and maintain effective relationships with scheme owners, this will include regular contact and updates. Represent the company at relevant meetings, events, and conferences (and be willing to travel in association with the work). Build and maintain strong relationships with key internal and external stakeholders Coordinate and lead meetings, which includes preparing required papers, compile meeting minutes and issue these in a timely manner Write text for web sites, product brochures and case studies - with review by a Marketing Manager Maintain appropriate record, documentation, and systems in association with the application and schemesThe successful candidate will have the following related skills / experience: Ideally three years' experience of coordination or similar Experience in building successful relationships at all levels Intermediate Word, Excel, and PowerPoint Customer service and excellent interpersonal skills Strong coordination and administrative skills
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Details

  • Job Reference: 704907576-2
  • Date Posted: 5 September 2022
  • Recruiter: Focus Resourcing
    Focus Resourcing
  • Location: High Wycombe, Buckinghamshire
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent