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Mental Health Support Worker Complex Needs - UK APPLICANTS ONLY

City Of Westminster, London
£10.00 Per Hour
Job Type
5 Sep 2022
Role Particulars

• Immediate start available - T&C's Apply.

• You will be required to work at least two weekends a month.

• This role is expanding and will lead to covering support for a minimum of FOUR individuals who have a high complex need.

• Please read this role carefully before applying.

• This role to start with is 21 hours, which in the next 3 months max will then go up to full-time hours.

• You will be based across Littlehampton, Worthing, Bognor, and Burgess Hill

• You will start off by working with individuals A and B. Individuals C and D will be joining our support later.

• Please note all of the below clients have ongoing struggles with self-harm, and thoughts of suicide please do not apply if you find this triggering.

Individual A -

A is a 21-year-old in her own home, this individual is a very anxious individual who is at elevated risk of suicide. She needs a support package that provides friendship as well as support, rather than risk management and in-your-face care.

She is an independent individual, who needs some extra support and friendship in some areas of her life.

A has an Eating disorder, EUPD, Autism, and self-harming tendencies with a high risk of self-neglect.

A is a very bubbly individual and enjoys relaxing, spending time with her dog, and being out, she relies on people being consistent and not being let down.

A has 6 hours of support a day but this can sometimes be more.

The hours covered are between 10:30 am and up to 10 pm at night.

This is a flex package so she can mix up her hours should she want to so you will need to be flexible.

She has a small dog who is very important to her, if you have any allergies or fears of animals then this role won't be suitable.

Individual B -

B is a nonbinary 18-year-old who has just gotten their own flat after being a look-after child since they were 8 years old.

To start they will have 6 hours of support 4 pm-10 pm which is then followed by sleep, this will change in the future to less support at night but more in the day.

B has Autism and becomes overwhelmed quite quickly and will resort to self-harm. They also struggle with an eating disorder and its important to not pressure them to eat

They are also at high risk of suicide and will resort to self-harm. B also needs a supportive friendship-based package with clear expectations and boundaries.

Individual C -

C is a very vulnerable 20 -year-old who is also currently in hospital and waiting for discharge into her own flat which her family has brought for her.

C has an eating disorder and is at risk of self-harm and suicide alongside their autism.

C Will be on 1:1 support during the day followed by one waking night.

There will be a transition period from the hospital which is very important and everything will be done in stages, this will be their first time being out of hospital since they were 16.

D is a nonbinary 20-year-old. who is currently in hospital and is hoping to be discharged initially to one of our London services, while accommodation is being sourced in the Worthing area.

To start they will have 24-hour support, but this will then go down to 8 hours a day after a few months when they are safe and ready to do so.

D has Autism and becomes overwhelmed quite quickly and will resort to self-harm they are also at high risk of suicide and will resort to self-harm.

D will also swallow items when they are overwhelmed

All the packages are friendship based with clear boundaries and expectations, we are here to keep them safe and help live their lives and not to tell them how or what to do.

The Company

The Safehouse BD Ltd is a supported living services provider which has CQC registration. The Safehouse BD Ltd.'s goal is to provide a high standard of accommodation, support, and care environment for vulnerable individuals with multiple needs aged between 18 and 65 years.

We pride ourselves at the Safe House on our care delivery, we help and support vulnerable adults at risk of social exclusion.

We see the person and not their disability, everyone has the right to safe and person-centered support.

Role Responsibility

The key responsibilities of the role are:

• Supporting the individuals to keep safe,

• Supporting with day-to-day tasks,

• Working in partnership with other professionals to keep a person-centered relevant package

• Assisting in the development and implementation of service record-keeping, procedures, and policies

As a Support Worker, you will be key in supporting adults with any of the above needs. We are looking for a dedicated and ambitious individual who can offer a complete commitment to supporting our adults to manage and maintain their health and well-being. This is a challenging role with huge rewards.

You may be required to work in other areas as more services open and will be collaborating with an individual with complex needs such as:

• Adults with learning disabilities

• Adults with autism

• Mental health

• acquired brain injury

• Substances abuse

• Communication restrictions

• Challenging behaviors

• Elevated risk of abuse

• Sensory issues

• Self-Neglect

• And Much More.

The Ideal Candidate:

• Proven experience in a similar role along with a good awareness of mental health problems and substance abuse.

• Being flexible, patient, and non-judgmental

• Good IT and Communication skills

• Two checkable references

• Desirable:

• level 3 NVQ in social care

• DBS check

• good understanding of mental health /complex needs and impact on wellbeing

Company Benefits

Of course, we know it is not about the money. But that does not mean we do not reward our people for their invaluable work with a benefits package that includes:

• Comprehensive Learning and Development opportunities

• 28 days holiday,

• Birthdays Off

• A schedule that allows you to have a good work-life balance

• Career progression

• Supportive management

• Sick pay

• Referral program

• Staff incentive scheme

• Counselling and mental health services

Job Types: Part-time to Full-time, Temp to perm

Salary: £10.00 per hour


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  • Job Reference: 704911201-2
  • Date Posted: 5 September 2022
  • Recruiter: The Safe House
  • Location: City Of Westminster, London
  • Salary: £10.00 Per Hour
  • Sector: Healthcare & Medical
  • Job Type: Permanent