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Order Management Specialist (with European Language) (f/m/div)*

Location
Dublin, County Dublin
Remote Working
Remote Working
Job Type
Permanent
Posted
5 Sep 2022
Did you know you are interacting with Infineon Technologies' products already? Our products are in your phone, your car, your computer and we help to make the world easier, safer and greener!Responsibilities
Located in Infineon's Dublin Office, the successful candidate will be part of the largest customer facing supply chain management team in Europe. The role entails being responsible for the demand fulfillment and logistics management for a specifically assigned customer portfolio, working as an integral part of the demand creation team, within the corporate supply chain organization.

The successful candidate will gain experience working in a demanding international supply chain department.

The area of responsibility includes:

  • Providing administrative support to the customer facing supply chain function;
  • Ensuring timely processing of orders and forecasts in SAP;
  • Initiating of all shipments, standard and non-standard on-time;
  • Resolving issues and managing workflows concerning electronic messages from customers;
  • Highlighting any issues in order confirmations to the responsible CLM in order to ensure customer satisfaction;
  • Maintaining customer product data such as material determination, substitutes and exclusion list;
  • Supporting the team in achievement of our corporate KPI's;
  • Collaborating closely with the Competence Centre team members in our CRM System ensuring all important SLA's are met;
  • Embracing process and systems changes through supported self-learning;
  • Performing team tasks as agreed to support the business situation.
Rewards & Benefits

  • Hybrid working: 2 days remote working, 3 days in our office
  • Competitive Salary
  • Annual Bonus
  • Pension Scheme
  • Training & Development
  • Educational Support: we have links to universities and training programs around Ireland
  • Monthly Commuter Ticket or Annual Allowance
  • Company Sick Leave scheme
  • Medical & Dental Insurance or Annual Allowance
  • Sports & Social Club supporting charity fundraising events and extra-curricular activities.

Your Profile
You are best equipped for this task if you have:

  • Third level qualification in a business or related discipline; Supply Chain/Operations emphasis preferred or proven success & experience in Supply Chain Management environment;
  • Fluency in English and another European Language;
  • Experience using MS Office suite;
  • Knowledge of SAP ERP applications and CRM system an advantage;
  • Excellent communication skills, both written and verbal;
  • Excellent organizational and time management skills;
  • Ability to work effectively in a team environment and to work with employees at all levels;
  • Ability to multitask & work under pressure;
  • Has a Zero Defect and Customer Service (internal) mindset;
  • Strong problem solving ability and solution driven approach;
  • Works proactively with a sense of urgency and attention to detail at all times.

Benefits:
  • Coaching, mentoring networking possibilities
  • Wide range of training offers & planning of career development
  • Different career paths: Technical Ladder, Management & Individual Contributor
  • Flexible working conditions
  • Medical coverage
  • Health promotion programs
  • On-site Kitchen available
  • Company Sick Paid Leave Scheme
  • Company Pension Scheme
  • Annual Success Bonus Scheme
  • Monthly Commuter Ticket fully expensed by Company
  • Accessibility, access for wheelchairs
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Details

  • Job Reference: 704911197-2
  • Date Posted: 5 September 2022
  • Recruiter: Infineon Technologies AG
  • Location: Dublin, County Dublin
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Transport & Logistics
  • Job Type: Permanent